Bandai Namco confirms ransomware attack and investigates “extent of damage”

Image: Bandai Namco

To update [Wed 13th Jul, 2022 13:45 BST]: Bandai Namco has confirmed reports that their servers were hacked.

In a statement provided to VGC, the publisher said that it is currently assessing the scale of the attack and states that a customer information leak is a “possibility.”

Here is the text of the statement, as reported by VGC:

“On July 3, 2022, Bandai Namco Holdings Inc. confirmed that it experienced unauthorized access by a third party to the internal systems of several Group companies in Asian regions (excluding Japan).

“After we confirm unauthorized access, we take steps like blocking access to servers to prevent damage from spreading.

“In addition, there is a possibility that customer information related to the toy and hobby business in Asian regions (except Japan) has been included in the servers and PCs, and we are currently identifying the status on the existence of leaks, the extent of the damage, and investigating the cause.

“We will continue to investigate the cause of this incident and will release the results of the investigation as appropriate. We will also work with external organizations to strengthen security across the Group and take steps to prevent a recurrence.

“We offer our sincerest apologies to everyone involved for any complications or concerns caused by this incident.”

original story [Tue 12th Jul, 2022 02:05 BST]: Major cyber attacks on video games have become quite regular in recent years and it seems that Bandai Namco is the latest victim.

The ‘BlackCat’ ransomware group has added the Japanese publisher and developer, known for series like Pac-Man, Dragon Ball and elden ring — to his list of victims.

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A group that monitors malware source code online, known as ‘vx-underground’, was the first to spot this and share the information on social media. The same source has previously reported on other attacks, like the one on Nvidia before it was officially confirmed.

BlackCat has reportedly been “scaling up” ransomware attacks over the past year and has previously shared private employee data online, when victims refuse to comply. This includes lawsuits for millions of dollars. The extent of this latest incident is unknown at this time.

Some of the biggest attacks on video game companies in recent years include leaks from Nvidia, CD Projekt Red, EA, and the Japanese company Capcom, which saw the reveal of a number of unannounced games ahead of launch.

If we hear any updates, we’ll let you know.

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