Diablo Immortal PvP games have become inaccessible to a whale player after they spent $100,000 USD to upgrade their character in Blizzard’s free-to-play RPG, leaving them unable to compete on the battlefields or in the clan contest. Immortal Rite of Exile.

YouTuber and Diablo Immortal streamer jtisallbusiness say they’ve spent “48 to 72 hours” total waiting to be queued for a Battlegrounds game, with each attempt ending without finding a match. Apparently this is doubly frustrating as the clan led by jtisallbusiness recently won the Rite of Exile battle on their server, enshrining them as the reigning Immortals – jtisallbusiness repeatedly receives prompts telling them to “prepare to defend their reign” by playing fields of battle, that the matches of the battlefields are inaccessible.

Also problematic is the Rite of Exile party itself. The Immortal clan headed by jtisallbusiness is expected to defend their reign over his server, but when jtisallbusiness travels to the Rite of Exile entrance to register the clan, again, they are not offered the opportunity to join or schedule a PvP match. Suspecting that this may be a problem with his own account, jtisallbusiness has attempted to leave his clan or pass leadership of the clan to another player. However, they cannot perform any of these actions, which means that jtisallbusiness and other members of his clan cannot register for the Rite of Exile event.

Jtisallbusiness speculates that of the 300 members of his clan, 30-40 have spent at least $1,000 USD on upgrading their characters since reaching Immortal status. If the clan is unable to register for the Rite of Exile, their rivals will simply face off against a group of NPCs, giving them a potentially higher chance of claiming the crown of the Immortals.

In terms of their own character, jtisallbusiness says that they’ve spent $100,000 USD on Diablo Immortal, and speculates that the reason they currently can’t find a PvP match is because they “spent a ton of money early on,” meaning who played “100 Battlefields Without Losing”. It is possible that this huge win streak has increased jtisallbusiness’s matchmaking rating (MMR) above other players on their Diablo Immortal server, meaning the game is now unable to match them with a suitable opponent.

jtisallbusiness states that they have considered requesting a refund for the money they have spent on their character, saying “if this character can never be in BG [battlegrounds] again, I don’t want this character.” They also claim to have contacted Blizzard support through their forums and on Twitter, and say that the developer has acknowledged that the problem is “MMR-based”. PCGamesN has also contacted Blizzard regarding this story and will provide any updates that come up.

If you are an Immortal player and need to know more about the Rite of Exile, you can refer to our Shadow War guide. We can also tell you how to beat Lord Martanos.