Fortnite is one of the few live service titles that rarely deals with any major bugs or outages, though this doesn’t mean it’s perfect all the time. For example, one minor issue players have encountered is an error on the game’s title screen that says “failed to download supervised configuration.” Although those affected by the error may search for updates to no avail, this issue is actually caused by a different matter entirely. Here’s how to resolve this annoying error message in Fortnite.
How to get past the “Failed to download supervised configuration” error in Fortnite
The message “Failed to download supervised configuration” appears mainly when your platform has problems connecting to the game servers. However, this is not due to a server outage. The cause behind this is the app itself, and there are some potential fixes that are known to kill the error message for good.
Oddly enough, a fix for the bug is reported to head to your console or PC settings, turn off the internet connection, and then turn it back on. Since you will be temporarily offline, we recommend pausing ongoing downloads beforehand, as abruptly shutting down Internet functions may cause files to be installed to be damaged. Once you’re back online, you can see if the error message is no longer in the app.
Related: Are the Fortnite servers down right now?
If the problem persists, your next best option is to perform a complete shutdown of your platform. It may even be worth removing the power cord for a short time to ensure it’s fully powered off. This will close all running apps and hopefully get rid of the Fortnite error. Players are advised to also check the Epic Games server status page as it lists each active bug and how it affects gameplay.