How to fix the “Failed to sign in to 2K Sports” error in NBA 2K23

The long-awaited NBA 2K23 is now available globally on different platforms. The 2K series is arguably the most popular basketball video game franchise and boasts a huge fan base that welcomes a new installment every year. However, bugs and glitches have regularly plagued the franchise, and it’s no different for NBA 2K23. One of the most prevalent errors that many have faced with NBA 2K23 is with its app, where players are unable to log in and get the message “Failed to log in to 2K Sports”. If you are facing the same problem and looking for a solution, check out the guide below.

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What is the error “Failed to sign in to 2K Sports” in NBA 2K23?

Gamepur screenshot

The MyNBA2K23 app is an extension of the NBA 2K23 game and helps players with different facets, such as redeeming codes or providing general information about the game. If you have the game, it is highly recommended that you download the app on your phone as it will help you stay on top of the latest game news and updates. With that being said, you will likely encounter an error when trying to link the platform you are playing on with the app, and the message “Failed to sign in to 2K Sports” appears.

How to resolve the “Failed to sign in to 2K Sports” error in NBA 2K23

Unfortunately, there is no guaranteed method that you can use to fix the problem. According to online forums and gamers in the game community, having an active NBA 2K23 save file on the platform before linking the platform with the app will prevent the error and you will be able to access the app. However, this is not a secure solution, and numerous players have reported facing the issue despite having a save file in place.

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Ultimately, we will have to wait for the developers to resolve the issue and release a hotfix. Since a large part of the player base is facing the issue and has subsequently raised the concern, it is safe to assume that the developers have already taken note of the bug and should release a hotfix soon.

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